Anthro to UX with Matt Artz
Julia Wignall on Anthro to UX with Matt Artz
Episode notes
In this Anthro to UX podcast episode, Julia Wignall speaks with Matt Artz about her UX journey. She discusses the value of anthropology in the healthcare field and how she uses design research and service design to improve patient experiences. Julia emphasizes the importance of executive sponsorship and navigating the complexity of healthcare problems. She also highlights the need for qualitative methods, journey mapping, and service blueprinting in service design. Julia provides insights into the intersection of anthropology, design, and healthcare.