Crushing Chaos with Law Firm Mentor

Hiring a Non-Attorney Salesperson (Part 3/4): How to Train Your Salesperson to Close

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Episode notes

Have you ever hired a non-attorney salesperson and then realized you had no clue how to train them?

If you’ve ever found yourself staring at a new hire thinking, “Now what?”, this episode of Crushing Chaos With Law Firm Mentor is exactly what you need.

In it, I dive into the wild west of training non-attorney salespeople—because hiring them is only half the battle. The real magic (and challenge) lies in getting them ready to sell legal services ethically, effectively, and in your voice.

I share everything I’ve learned from nearly a decade of running a law firm with a dedicated sales rep, from what to teach, to how to teach it, to what happens when you skip the hard parts (spoiler: chaos).

Listen in and learn:

Why giving legal advice is off-limits (and how to train your team around it)
The right way to use scripts
How to build understanding behind every “line” of your process
The role of shadowing, feedback, and objection handling in building confidence and consistency

Tune in now to learn more!

Key Takeaways:

Introduction (00:00)

How to train your non-attorney salesperson (01:15)

Start with a script (10:17)

Let’s talk about the training process (21:29)

Train for objections (27:28)

Additional Resources:

💫 Our September retreat, Lead Flow to Cash Flow: Turning Clicks into Clients and Conversations into Contracts, is coming—don’t miss it, get your ticket now: https://events.lawfirmmentor.net/

⚡ [Free Training] 5 steps to never stop growing: https://lawfirmmentor.net/go/

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Crushing Chaos With Law Firm Mentor is a podcast aimed to help lawyers and law firm owners scale their business, make more money, and escape the 60-hour week grind for a life they love. Follow us wherever you get your podcasts so you don’t miss a thing!