the csuite podcast

Show 256 - Pay It Forward - Friction, Flow and the checkout of tomorrow

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Episode notes

The fourth in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts. In this episode, Graham Barret is joined by Pedro Bennasar, Head of Payments, Vestiaire Collective, Chris Skinner, CEO, Finanser and Kate Nightingale, Chief Behavioural Officer and Founder, Humanising Brands to ask the what is the future of retail? Is the high street finished or just reinventing itself again? As more of us shop, work and live online, what happens to the physical spaces we used to rely on?    Our panel explore how changing payment technologies from open banking and digital wallets to local systems like Wero are shaping the customer experience and how both brands and consumers are adapting.