Does Logistics Matter?
Episode 57 - Customer Loyalty in Logistics
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Episode notes
Answering YES to the question today is Martijn Smeets. Co-Founder of CargoClub.
In this episode, we talk about:
- Challenges in customer loyalty in freight forwarding
- What we can learn from airline loyalty programs
- How sustainability can be used as a strategic loyalty driver
Please enjoy my conversation with Martijn Smeets
This podcast was powered by CargoClub. CargoClub is the leading platform for brand loyalty in logistics, empowering the sustainable journey. For more information, visit cargoclub.co.
Thank you for listening to Does Logistics Matter. For more on trends and innovation in supply chain and logistics, visit our blog at www.logisticsmatter.com
If you want to be a guest on this podcast, please send an email to [email protected]
This podcast was produced by Dimitry Vleugel
The music is based on a sample by Ragaman and produced by Michael Spengler
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