Remarkable Results Radio Podcast

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

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Episode notes

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals.
John Hanighen, CEO at Cloyes Gear and Products. Listen to John’s other episodes HERE
Show Notes
  • Cloyes Shop Masters: https://cloyes.com/shop-masters/
  • John's Role as CEO (00:01:53)
  • Support for Service Professionals (00:02:46)
  • Team Building and Leadership Insights (00:04:43)
  • Diversifying Cloyes Product Offerings (00:06:05)
  • Involvement in Education and Scholarships (00:07:25)
  • Celebrating Mort Schwartz's Legacy (00:08:02)
  • Training Portal Launch (00:11:12)
  • The Importance of Service Professionals (00:14:50)
  • Future of Training and Education (00:19:11)
  • The Importance of Pride in the Industry (00:20:02)
  • Understanding EV Batteries (00:20:39)
  • ADAS and Repair Challenges (00:20:45)
  • The Knowledge Gap in Repairs (00:21:01)
  • Continuing Education in the Industry (00:22:28)
  • Statistics on Certification Benefits (00:22:59)
  • Supply Chain Challenges (00:24:08)
  • Automation in Ports (00:25:21)
  • Labor Concerns with Automation (00:27:23)
  • Manufacturers and Service Professionals (00:28:55)
  • Shop Masters Program (00:30:00)
  • Collaboration with Industry Leaders (00:30:32)
  • New Partnerships in Education (00:31:27)

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