The Visible Leader
Revolutionising Bureaucracy: Tactics for Lasting Change with Marina Nitze
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Episode notes
Marina Nitze is an author and a crisis engineer. She co-authored Hack Your Bureaucracy with Nick Sinai, it contains over 50 tactics, each with real-world examples, for making lasting change in bureaucracies from PTAs all the way up to the White House and Fortune 500 companies.
Marina is currently focused on improving America’s child welfare system, helping organisations solve mission-critical IT challenges. Before this she was the Chief Technology Officer of the U.S. Department of Veterans Affairs and helped establish the United States Digital Service. She also served as a Senior Advisor on technology in the White House under the Obama Administration.
We talked about:
- What it means to have a high-functioning bureaucracy
- What hacking your (low-functioning) bureaucracy means
- Where to start to get results
- The mistakes that keen people make
- Why Marina is obsessed with stabbing people in the chest
And much, much more.
Find out more about Marina here:
And buy her brilliant book here:
Hack Your Bureaucracy: Get Things Done No Matter What Your Role on any Team https://www.amazon.co.uk/Hack-Your-Bureaucracy-Things-Matter/dp/0306827751