Unicorny

99. Consumer Behaviour: we don't think the way we think we think

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Episode notes

In this episode of The Unicorny Marketing Show, Dom talks to Tas Tasgal, Keynote speaker, author and trainer about the intricacies of human behaviour in marketing.

Tas challenges common perceptions in marketing, emphasising that decision-making is often unconscious and influenced by emotions rather than rational thought.

Key points:

  • Traditional market research often fails to capture true consumer motivations
  • The role of emotions in decision-making
  • Engaging narratives can significantly enhance brand communication

Listen in to rethink conventional strategies and explore deeper emotional connections with your audience.

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About Anthony "Tas" Tasgal

Tas is a man of many lanyards: trainer, author, TEDx speaker, brand/comms strategist and lecturer.

He is a Course Director for the Chartered Institute of Marketing, the Market Research Society, the Institute of Internal Communications, the Civil Service College and the Chartered Institute of Procurement and Supply.

He is a global speaker, did his first TEDx talk in Newcastle in November ’23, and regularly reviews the papers live on TalkTV.

He specialises in storytelling, behavioural economics, insightment, and as a lapsed Classicist he also indulges in etymology and Homer (not the yellow one).

He also runs The Guardian masterclass on “Harnessing the power of storytelling” and is a Brand Ambassador for Home Grown Club in London.

He works for clients as varied as the BBC, Nokia, Panasonic, The Royal Albert Hall, EE, Boehringer Ingelheim Animal Health, The Intellectual Property Office (UK Govt), ReLondon and the NHS.

He is the author of 5 books- the award-winning The Storytelling Book, [which has sold nearly 40,000 copies globally] The Inspiratorium , “InCitations” , The Storytelling Workbook and The Insight Book.

His sixth book- The Consumer Behaviour Book- was published in June 2024.

Links

Full show notes: Unicorny.co.uk

Watch the episode: https://youtu.be/xdBqXQzEyKk

LinkedIn: Anthony Tasgal | Dom Hawes 

Books by Anthony Tasgal

Sponsor: Selbey Anderson 

Other items referenced in this episode

The Consumer Behaviour Book by Anthony Tasgal

Incognito by David Eagleman

Sum by David Eagleman

Phineas Gage

Passage of an Iron Rod Through the Head. 1848. John M. Harlow, M.D. The Journal of Neuropsychiatry and Clinical Neurosciences, 1999

Descartes’ Error by Antonio Damasio

The Big Short by Michael Lewis

Nudge by Richard Thaler and Cass Sunstein

Judgment under Uncertainty by Daniel Kahneman, Amos Tversky and Paul Slovic

Pratfall effect

Misbehaving by Richard Thaler

Thinking, Fast and Slow by Daniel Kahneman

Implicit-association test